You can block prospects from three places in the university dashboard.
From the conversation tab, you can block a prospect by clicking “block prospect” in any message.
Ambassadors can report prospects to you. These reports will appear in the “Moderation” tab. When an ambassador reports a prospect, they will be automatically blocked from the entire platform. You can unblock the prospect, ignore the report (leaving the prospect blocked) or message the ambassador for more information.
Finally, you can block prospects from the “Prospects” tab by selecting the prospect name and clicking “block”. From here, you can also unblock prospects.
In any case, the prospect will be blocked from the entire platform and blocked from messaging any ambassador. Their name will be greyed out on the “Prospects” page.